All of our customers information is guaranteed to be kept private and not sold to anyone else. We currently offer FREE SHIPPING on orders of $100 or more. We have a 7 day return policy, but the item must be in the same condition it was in when we shipped it to you. All orders will be shipped out within 3 days of the order depending on the weather. Our online store is as convenient as possible to order from, and we accept most major credit cards. Feel free to contact us should you have any questions.